Author Beware — Kirkus Reviews Editorial Service

We employed Kirkus Editorial, the editing wing of Kirkus Reviews Author Services, to edit our novella, To Thee is This World Given, in December 2014.

We chose Kirkus Editorial to edit To Thee is This World Given  both because of the reputation of the Kirkus brand and because we could not find any negative reviews from those who had used the service (to be honest, we did not find any reviews of Kirkus Editorial at all; we did, however, find reviews of Kirkus Reviews’ pay-for-review service for authors and micropresses from Alli and Michel Sauret— both discouraged others from using the service).

The idea that the Kirkus Editorial staff would provide oversight and trouble-shooting in the editorial process appealed to us. But in hindsight, we realize that assuming this would be the role they would play was our projection of the role we hoped they would play, rather than the role they advertised they would play. Reviewing their website in light of our experience, we concede that the only service they claim to provide is to job manuscripts out to an free-lance editors and collect the fees for the service.

Our first word to the wise — at no time in the editorial process with Kirkus Editorial are you allowed to know who is editing your manuscript or what their credentials are, nor are you allowed a new editor if you feel uncomfortable with the assigned editor’s abilities.

Our second word to the wise — Kirkus Editorial is part a family of services created by a company that does not give the customers of these services equal treatment and the same level of respect it gives others in the world of publishing.

Our third word to the wise — the “Big 5” is not an employer. An editor may have done work for particular houses and imprints that make up the “Big 5,” but if they have, they will likely say that they have worked for such-and-such house or imprint, not the amorphous “Big 5.”

Before we continue, we wanted to share some of the comments the editors at Kirkus made about To Thee is This World Given, to assure you that our account is not simply a case of sour grapes. The response we received was overwhelmingly positive:

“Impressive job”

“The descriptions are visceral and sensory”

“The dialog is generally outstanding”

“The characters are vivid and believable”

“The story’s pacing is excellent”

“The zombie element is handled with great skill”

“Brilliantly imagined and skillfully executed”

Our experience:

We opted to go with Kirkus Editorial’s three stage pro-package.

This package begins with “collaborative” editing. We assumed that this was their name for substantive line-editing, but this is not what we were provided. The manuscript received a very light edit, similar to what one expects from a beta reader. In fact, the editor did not catch anything more than our two betas did. And in the case of one of our betas, she caught substantially more than Kirkus Editorial’s editor did.

Particularly troubling was that the editor failed to catch a series of continuity errors that ran over 3-4 pages in the last chapter, nor did he catch point of view lapses that occurred throughout the story, including a lengthy lapse in chapter 2. We had specifically requested that the manuscript be read for this because To Thee is This World Given is written in third person objective, which is a very strict, difficult point of view to write in, making it easy to slip out of (there can be absolutely no “telling”).

Also troubling, the editor changed all of the “laids” to “lay.” By doing so, he was only exchanging one incorrect word for another. Both “laid” and “lay” are versions of “to put or place.” In all instances in question, the action being performed was reclining, so the correct word was “lie,” as in “lie back.” Admittedly, we had made the same mistake, but this was exactly why we had hired an outside editor.

[For a quick and easy reference guide on the proper usage of “lie” and “lay,” see our post here. ]

The 2nd phase of Kirkus Editorial’s pro-package is the copyediting phase. After making the changes from the first round of edits, you submit the updated text for copyeditng.

What one expects from copyediting is pretty straightforward — a manuscript returned with primarily mechanical mark-ups, i.e. punctuation, dropped/transposed/repeated words, grammar and usage errors etc. What was returned, however, was a very lightly edited manuscript with bizarre, highly questionable edits and very few true copyedits.

As with the first editor, the copyeditor did not know the proper usage of “lie” and “lay.” This editor changed the “lays” back to “laids,” thereby altering the tense, but not the action, of “putting,” in situations where the intended action was “reclining.”

Additionally, the copyeditor missed obvious mistakes, such as where the word “shadowing” was used were “shadows” was clearly intended (ex. “their shadowing ran ahead of them”). Yet while missing obvious errors, the editor made inexplicable changes, such as inserting dialog tags and filler words, changing active, “showing,” sentences into passive, “telling,” sentences, inserting sentences that popped a given section out of the 3rd person objective into the 3rd person subjective, and insisting on the incorrect usage of various words.

We contacted Kirkus Editorial about these problems, along with our concerns that the copyeditor was not competent, only twenty-three pages into our review, and before we had reached the end of the 2nd chapter. The Director of Kirkus Editorial stood by every edit, insisting that each was correct. The Director’s responses were dismissive — always some version of “if you don’t like it ‘stet it’ or reject it.” Her responses were also tone deaf — we hadn’t voiced our concerns because we “didn’t like the edits,” we did so because we wanted our manuscript to be edited properly, rigorously, and thoroughly. Our concern was, that based on the copyedits made, the assigned copyeditor did not possess the skills necessary to do this.

Of particular concern to us, because the point of view the story is written in is so critical to the story itself, was the Director’s response regarding the insertions that changed the point view. Her response strongly suggested that she did not understand the difference between the two types of third person points of view and that she was not able to discern the difference between a “telling” sentence and a “showing” sentence.

The final round of editing in Kirkus Editorial’s propackage is called the “final polish.” Our manuscript did go through the final polish, so we cannot comment on what it entails.

At no point did Kirkus Editorial acknowledge our concerns as legitimate. After contacting them a second time with additional problems we uncovered by the half way point in the story, the Director offered us a nominal refund for the final, 3rd stage of editing, which had yet to take place, and let us know that we we could go find another editor. We declined the refund and the “opportunity” to find another editor due to impending deadlines of which she was aware.

In the same communication in which we declined the refund and the “opportunity” to locate a new editor, we informed the Director of Kirkus Editorial that the copyeditor, whom she was defending as “one the best, who had worked with the Big 5,” did not know the proper usage of “lie” and “lay.” The next communication was an email from another individual at Kirkus Editorial summarily terminating our contract and refunding us $1,000.00 of the $1,500.00 we had paid.

At no time did we ask to terminate our contract or receive a refund. In fact, we expressed our desire to continue on to the 3rd and final stage due to our quickly approaching production deadlines. We expressed our hope that between the copyedits that were made, our own review, and the final round of editing that all of the errors would be located.

A thousand dollars is a lot of money, and while it was nice to suddenly have it, what we needed and what we wanted and what we paid for was top-notch professional editing, and we did not get that. Throughout, the attitude of the Director of Kirkus Editorial came across as patronizing and condescending. She appeared to have disdain for micropresses and authors, and to have assumed she was talking to thin-skinned rubes with hurt feelings and bruised pride.

In order to not forfeit our reservation on the typesetter’s production calendar (which would have required at least another four weeks to be re-slated), in the end we had to copyedit the manuscript ourselves, submit it to the typesetter, locate a proofreader, work with the proofreader to locate problems in the proof and any mistakes we missed during our rushed self-edit, make the changes, and pay to have the proof corrected.

The pubdate for To Thee Is This World Given was pushed back at least one month; we missed the deadline for the Writer’s Digest Book Contest; and we missed the window available to us for a reputable, not-for-fee, review. These are things that can not be compensated monetarily.

Looking back on everything, we realize that one of our mistakes was not insisting on terminating the contract after receiving the disappointing 1st round of edits. We received them early enough in the process to have allowed us to seek a new editor and still make our deadlines. But our ultimate mistake was in choosing a service that does not allow the customer to know anything at all about the person editing their manuscript. This was particularly galling in this instance given the appeal to “the Big 5” by the Director of Kirkus Editorial in her defense of her anonymous editor’s skills. We believe that one forfeits the right to extol the credentials of one’s staff or contractors when you refuse to release any information as to who they are.

We hope our experiences help you form an informed opinion about whether to use Kirkus Editorial for your editing needs. We are happy to provide copies of all of our communications with Kirkus Editorial, as well as the edited manuscripts and editorial reports.

While it is no replacement for a human editor, we highly recommend AutoCrit, an online editing program for works of fiction. You can read our full review of AutoCrit here. One thing AutoCrit can be helpful with, in addition to its editorial function, is in gauging a prospective editor’s skills. You could have the editor submit a short sample edit and compare it to AutocCrit’s sample. This is what we will be doing in the future. Additionally, we recommend our proofreader Chereesewho helped us at a moment’s call. She is affordable and pleasant to work with.

If you found this post useful, you might also enjoy our post Publishing: Odds and Ends and Lessons Learned.


4 thoughts on “Author Beware — Kirkus Reviews Editorial Service

  1. Hi! I just wanted to thank you for this article. I was doing research on this company and very glad I found your very helpful review. I’m sorry for all that you went through. I almost fell for the big name too.

    Liked by 1 person

  2. Thank you for your words of warning. I suppose it should not be surprising that a big company like this is taking advantage of it’s customers, but it still sucks. Sorry you had to pay for that.

    Liked by 1 person

  3. Thank you very much for generously sharing your experience. I was moments away from contracting with Kirkus when I came across your review. As you suggest, we are going to start with AutoCrit and take it from there.

    Liked by 1 person

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